FAQs

We gather information when you place an order or complete a form on our site. This may include your name, email address, mailing address, phone number, or credit card details. For more specifics about the information we collect during dog boarding registration in Spring Branch, TX, please contact us directly.

Your information helps us personalize your experience, enhance our website, improve customer service, and process transactions. We don't sell or share your data without consent, except for delivering requested products or services. We may use your email for order processing, updates, and occasional company news. To learn more about our dog boarding services in Spring Branch, TX, please reach out to us.

We employ various security measures to safeguard your personal information during transactions. Our secure server uses SSL technology to encrypt sensitive data, which is then stored in our payment gateway provider's database with restricted access. After transactions, we don't store private information on our servers. For more details on how we protect your data when using our boarding services in Spring Branch, TX, please contact us.

We don't sell, trade, or transfer your personal information to external parties, except trusted partners who assist with our website operations and services, under confidentiality agreements. We may release information to comply with laws, enforce site policies, or protect rights and safety. Non-personal visitor data may be shared for marketing purposes. For information about our dog boarding services in Spring Branch, TX, please get in touch with us.

We may occasionally feature third-party products or services on our website. These external sites have their own privacy policies, and we're not responsible for their content or activities. We aim to maintain our site's integrity and welcome feedback about these links. Please explore our site to learn more about our offerings and dog boarding services in Spring Branch, TX.

Yes, we adhere to COPPA requirements and don't collect information from anyone under 13 years old. Our website, products, and services are intended for individuals 13 and older. Parents can be assured that their children are safe while browsing our site for puppies or exploring our dog boarding services in Spring Branch, TX.

If you have questions about our privacy policy for dog boarding in Spring Branch, TX, please contact us via email at sevenoakskennel@msn.com or call us at 830-885-5540.

For puppy adoptions and dog boarding in Spring Branch, TX, deposits are non-refundable. Half of a forfeited deposit can be applied to a future purchase. Puppies under 12 weeks can be returned for rehoming on consignment at 50% of the purchase price. Older puppies and adults can be returned without refund if you can no longer care for them. Merchandise returns incur a 20% restocking fee, and return shipping is the buyer's responsibility.